![]() ![]() It’s incredibly useful and can answer questions in seconds and even generate content on your behalf. The chat bot differs from prior technologies because it has the ability to understand context, provide human-like responses, and assist users in a very wide range of tasks. Currently in its fourth generation, GPT-4 the technology has rapidly improved since it was introduced in 2017 and continues to be aggressively updated. What is Chat GPT?Ĭhat GPT (Generative Pre-trained Transformer) is an innovative and powerful AI Chat Bot that utilizes a Large Language Model developed by, OpenAI. Luckily with the advent of Chat GPT, you can learn how to use advanced QuickBooks features without investing large amounts of time on training courses and scouring Google. However, like all accounting software, QuickBooks can take a while to get the hang of. It’s incredibly approachable for entrepreneurs due to its low cost of entry, ease of setting up, and large network of professional bookkeepers and accountants available to support you. Help us to help you with quality products and quality customer service.QuickBooks is one of the mostly widely used accounting solutions in use by small and mid-sized businesses today. We also encourage you to email with any feedback or ideas you have about our products or services. Take a few minutes to answer any customer satisfaction surveys you receive. Honest customer feedback is the best source of information for us to understand what you need. However, we need your help in this process. We’re also adding new YouTube videos and Knowledge Base articles on a regular basis. The Transaction Pro Support Page offers customers access to a variety of helpful resources including our Knowledge Base and the Forum, which allows you to ask questions of your fellow Transaction Pro users. Once you log in, click Back to Tickets to see a full list of your previous support tickets since January 2019 as well as your live chat sessions if you provided an email address during the session. This is a separate login from your Transaction Pro login. If you have never created a login for the support page, you will need to create an account. To access this information, click on Login in the upper right-hand corner of the Support page. Our support system is also available to you to see your previous issues and resolutions. Instead of waiting on hold for a response, our customers can continue their day with other tasks. Finally, every support ticket and live chat session is recorded in our support system, allowing us to access your previous questions and issues. Often, customer questions require testing to duplicate the issue or extensive research into the problem. In addition, email support can be a more effective use of time for our customers. Not offering this type of support helps us keep our overhead lower, which keeps our pricing down. Live phone support requires a dedicated team of product experts. Currently, we don’t offer live phone support for a variety of reasons, including availability of resources, time, and accountability. Bookmark this page or subscribe via the blue button on this page to automatically receive emails whenever the status changes. Added a status monitoring page at to communicate outages and planned maintenance down time.Our goal is to expand the hours of live chat as resources allow. Added live chat from 12 – 4pm (Eastern), Monday – Friday.This allows us to service more time zones. Our email support hours are now 8am – 8pm (Eastern), Monday – Friday. Expanded monitoring of support tickets.In 2020, Transaction Pro made the following updates to our support channels: In order to reach this goal, we continually evaluate and expand our support offerings. A computer doesn’t possess the ability to establish the one-on-one, long-term connection with you that we strive for. This has become even more true in our current state of remote work.Īt Transaction Pro, our goal is to provide in-depth product knowledge and quality customer service to every one of our customers. Some people feel that having a computer answer a common question is faster than waiting for a live person to find the answer. In today’s modern technological world, the one-on-one Customer Service model that was the norm of years past seems to get lost in the concept that faster service is better service. ![]()
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